Exchange & Return Policy

At Fashion Jewellery Outlet, we strive to provide each and every client with an experience that makes them feel confident in their purchase. We hope your purchase brings you many years of enjoyment. However, if for any reason you are not satisfied with your purchase, you may return for exchange only, based on our current online Return and Exchange Policy We don't accept cancellation once the order is been place.

But please contact us if you have any problems with your order.
Please note we do not do refunds.
We gladly accept returns and exchanges, Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Buyers are responsible for return shipping cost.
Items should be return in original condition. Buyers are responsible for any items damaged in the return shipping.

All Returns are Subject to 20% restocking fee on the full amount calculated before any added discounts, promotional credits, gift cards and/or taxes

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $25, you should consider using a traceable shipping service or purchasing shipping insurance. Ensure Returns are Securely Packaged.

Note: You are responsible for filing a claim with the courier if items are damaged during return shipping.

Contact us if you have any questions, fjocanada@gmail.com

Thank you for shopping with Fashion Jewellery Outlet.

Happy Shopping :)


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